Return & Refund Policy

No Returns, Exchanges, or Cancellations

At Lighted Path Creations, every item is thoughtfully handmade or made to order with care.

Due to the handmade and personalized nature of our products, all sales are final. We do not accept returns, exchanges, or order cancellations.

Please carefully review all personalization details, spelling, product selections, and shipping information before placing your order.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 2 days of delivery.

Please email:

lightedpathcreations@gmail.com

Include:

  • Your order number

  • Clear photos of the damaged item

  • Photos of the packaging

We'll gladly review your claim and work with you to provide an appropriate solution if the damage occurred during shipping or due to a manufacturing defect.

Lost or Stolen Packages

Once a package has been marked Delivered by the shipping carrier, Lighted Path Creations is not responsible for lost or stolen packages.

If your package appears to be lost in transit, please contact us and we'll do our best to assist you with filing a claim through the shipping carrier.